Course curriculum

There's a lot of confusion and debate over whether certain behaviour is or is not disrespectful and this confusion has only served to make matters worse. While no course can protect you from workplace conflicts and disagreements, this training will help you better understand how to show up with respect and how to create a respectful workplace, one where everyone can thrive.


  • 1

    The Fundamentals

    • The Fundamentals

    • Test your Learning: "The Fundamentals"

    • Download Walking on Eggshells? A Practical Guide to Resolving Stressful Conflict at Work and Home
  • 2

    What is Workplace Dysfunction?

    • What is Workplace Dysfunction?

    • Test your Learning: What is Workplace Dysfunction?
  • 3

    The Humans Behind the How

    • The Humans Behind the How

    • Test your Learning: The Humans Behind the How
  • 4

    What it Means to Be Respectful

    • What it Means to Be Respectful

    • Test your Learning: What it Means to Be Respectful
  • 5

    Perceived Disrespect: Who is Responsible?

    • Perceived Disrespect: Who is Responsible?

    • Test your Learning: Perceived Disrespect: Who is Responsible?
  • 6

    Understanding the Spectrum of Dysfunction

    • Understanding the Spectrum of Dysfunction

    • Test your Learning: Understanding the Spectrum of Dysfunction
  • 7

    Foundation of a Respectful Workplace

    • Foundation of a Respectful Workplace

    • Test your Learning: Foundation of a Respectful Workplace
  • 8

    Incorporating the MIRROR Method into your Workplace

    • Incorporating the MIRROR Method into your Workplace

    • Test your Learning: Incorporating the MIRROR Method into your Workplace
  • 9

    Keys to a Respectful Workplace

    • Keys to a Respectful Workplace

    • Test your Learning: Keys to a Respectful Workplace